Meet Our Team: The Architects of Your Luxury Indonesian Journey
At Singapore To Bali, our greatest asset is our team – a collective of passionate, experienced, and highly dedicated professionals who are experts in crafting bespoke luxury travel experiences between Singapore and Indonesia. Each member brings a unique blend of local insight, international service standards, and an unwavering commitment to excellence, ensuring your journey is not just seamless, but truly unforgettable. We are proud to be part of the Juara Holding Group, upholding its legacy of quality and integrity.
Our specialists are more than just travel agents; they are personal concierges, logistics maestros, and cultural ambassadors, deeply familiar with the nuances of luxury travel in the region. From navigating complex flight schedules with Singapore Airlines and Garuda Indonesia to arranging exclusive experiences in Bali, our team ensures every detail is meticulously handled. We believe that the human touch is irreplaceable, and our team embodies the spirit of Indonesian hospitality combined with global efficiency.
Our Leadership & Core Team
Our team’s expertise is grounded in extensive training, certifications, and a genuine love for Indonesia. We prioritize continuous professional development, including IATA certifications for ticketing specialists, ASITA membership for our tour planners, and regular updates on local regulations from bodies like Kementerian Pariwisata and AirNav Indonesia.
Below are some of the key individuals who drive the Singapore To Bali experience:
Ida Bagus Made Putra, Founder & CEO
Role: Founder & Chief Executive Officer
Credentials: MBA in International Hospitality Management (Cornell University), Certified Luxury Travel Specialist (CLTS), Member of ASITA (Association of Indonesian Tour and Travel Agencies), extensive experience in airline operations and luxury resort management in Southeast Asia.
Bio: Hailing from a prominent Balinese family with deep roots in hospitality, Ida Bagus Made Putra envisioned Singapore To Bali as the ultimate bridge for luxury travelers between Singapore and Indonesia. With over two decades in the industry, including senior roles at international hotel chains and a stint with a major airline’s premium services division, Made brings unparalleled strategic vision and a profound understanding of both global luxury standards and authentic Indonesian service. His leadership ensures our commitment to excellence and cultural authenticity. He is the driving force behind our partnerships with premium carriers like Singapore Airlines and Garuda Indonesia.
Dewi Lestari, Operations Director
Role: Operations Director
Credentials: Bachelor of Tourism Management (Universitas Gadjah Mada), IATA Foundation & Advanced Diploma, Certified Emergency Response Coordinator, fluent in Bahasa Indonesia, English, and conversational Mandarin.
Bio: Dewi is the meticulous mind behind our flawless logistics. With a background in airport ground handling and international tour operations, she orchestrates every transfer, ensuring precision from SIN to DPS. Her expertise spans flight coordination, ground transportation management, and contingency planning. Dewi works closely with AirNav Indonesia and local transport authorities to guarantee safety and efficiency. Her dedication to operational excellence is the bedrock of our seamless service, especially for complex family and business itineraries. She regularly audits our partner network, ensuring compliance with our stringent Methodology.
Rizky Pratama, Head Concierge & Client Relations
Role: Head Concierge & Client Relations Specialist
Credentials: Diploma in Hotel & Tourism Management (Sekolah Tinggi Pariwisata Bandung), Certified Guest Service Professional (CGSP), extensive experience in 5-star hotel concierge services across Bali and Jakarta.
Bio: Rizky is the embodiment of personalized service. With a warm demeanor and an encyclopedic knowledge of Indonesia’s luxury offerings, he anticipates and fulfills every client’s desire, from securing last-minute reservations at exclusive restaurants to arranging bespoke cultural immersions. He is the primary point of contact for our most discerning clients, ensuring their journey is not just smooth but truly memorable. Rizky’s deep network in Bali’s luxury scene provides our clients with unparalleled access and experiences. He ensures our client feedback directly informs our Editorial Standards and service improvements.
Siti Aminah, Logistics Manager (Ground & Marine)
Role: Logistics Manager (Ground & Marine)
Credentials: Certified Professional Driver (Indonesia National Police Traffic Corps), Marine Safety & Navigation Certification (Direktorat Jenderal Perhubungan Laut), extensive experience in luxury vehicle fleet management and private yacht operations.
Bio: Siti is responsible for the impeccable quality and safety of our ground and marine transfers. She oversees our fleet of luxury vehicles, ensuring they meet the highest standards of maintenance and are equipped with GPS tracking and safety features. For marine transfers, she works with certified captains and ensures all vessels comply with Indonesian Classification Society (BKI) regulations. Her meticulous attention to detail guarantees comfort and security, whether you’re traveling by private car from Ngurah Rai Airport or embarking on a luxury yacht charter to Komodo. Her work is critical to our Safety & Compliance protocols.
Budi Santoso, Business Development & Partnerships
Role: Business Development & Partnerships Manager
Credentials: Bachelor of Business Administration (University of Indonesia), PATA (Pacific Asia Travel Association) Member, specialist in luxury travel market analysis and strategic alliances.
Bio: Budi is instrumental in expanding our network of exclusive partners, from luxury resorts like The Mulia and Alila Villas Uluwatu to conservation organizations such as The Nature Conservancy Indonesia. His strategic vision ensures Singapore To Bali offers the most comprehensive and unique luxury experiences. He is constantly seeking out new opportunities to enhance our service offerings and maintain our competitive edge, always aligning with our commitment to sustainable and responsible tourism. Budi’s efforts are detailed on our Partners & Affiliations page.
Lina Tan, Singapore Client Relations & Marketing
Role: Singapore Client Relations & Marketing Manager
Credentials: Bachelor of Arts in Communications (National University of Singapore), Digital Marketing Professional, extensive experience in luxury brand management in Singapore.
Bio: Lina is our bridge to our Singaporean clientele, ensuring their expectations are not just met, but anticipated from the moment they begin planning their journey. She understands the unique preferences and requirements of travelers departing from SIN, providing clear communication and tailored information. Lina also spearheads our marketing initiatives, showcasing the unparalleled luxury and seamlessness of the Singapore To Bali experience to a broader audience. Her insights are crucial in refining our service for the Singapore market.
Together, this dedicated team works tirelessly to uphold the reputation of Singapore To Bali and the Juara Holding Group, ensuring every journey from Singapore to Bali is a masterpiece of luxury, comfort, and authentic Indonesian discovery. We invite you to experience the difference our team makes. To learn more about our services, visit our main page: Singapore To Bali.
Continue exploring Singapore To Bali:
Our Singapore To Bali Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance